Treasure Island Slot Machine Malfunction
Three Players Win $1 Million Slot Jackpots: One Tips $40, Two Tip Zip
By the time the casino found out Taylor had won the jackpot, Taylor had already left Nevada for his home in Arizona, the press release said.
When the casino couldn’t identify Taylor, Treasure Island asked Nevada Gaming Control Board officials to help track down the patron so he could claim his winnings.
Arizona casino mogul Robert Taylor won a $229,368.52 jackpot at the Treasure Island Hotel & Casino in Las Vegas on Jan. 8, but left the casino without claiming his winnings because of a machine malfunction. (Courtesy of Treasure Island Las Vegas)
An “extensive investigation” began, with officials reviewing hours of security footage, interviewing witnesses and looking at rideshare data to find the jackpot winner.
Arizona Man Wins Over $229k On A Las Vegas Slot Machine After Error
Finally, on Jan. 28, officials called Taylor and told her she had won the jackpot, according to a press release.
James Taylor, chief of enforcement for the Nevada Gaming Control Board, told FOX Business that officials asked patron Taylor for photos of his trip to Las Vegas and asked him to confirm the details of the malfunctioning slot machine.
“He was pretty shocked to call a few weeks later and say, ‘By the way, you won that money,'” James told FOX Business.
Taylor was awarded his money Saturday, according to a statement from Treasure Island Hotel & Casino to FOX Business.
Island Passport Club
James explained that officials went to such lengths to track down Taylor because it was a progressive slot machine that connected to other machines in the casino, as well as other machines in other casinos.
“So there’s a lot of people paying at that meter,” James said. “So when you hit the jackpot, it belongs to the person who hit the specific counter. So it’s important to pay that person. This money does not belong to the state, it does not belong to the casino. This money should be rewarded.”
He added that if they couldn’t find Taylor, they would probably put the money back on the counter for the next winner.
“That money is pooled money,” James said. “You’re kind of like the lottery, if you don’t hit the lottery, it rolls over to the next day, and that would be the case here.”
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James said in his 28 years with the Nevada Gaming Control Board, he’s never heard a story like this.
“I can’t remember a time when we’ve done this before, and I just can’t imagine someone walking away from the car,” James said. “And it wasn’t his fault. There really was a communication error with the machine.” A Las Vegas slot machine winner said he was unaware of a $229,000 jackpot at Treasure Island Casino after the “error”.
The Arizona resident could not be identified, so state game officials launched an extensive search for him.
A man who won the Las Vegas jackpot was tracked down after the machine malfunctioned and he walked away without realizing he had won more than $229,000 (£169,000).
Arizona Man Won Nearly $230k On Slot In Las Vegas And Didn’t Know It
Robert Taylor unknowingly came up trumps on January 8 at the Treasure Island casino on the city’s famous Strip.
According to the Nevada Gaming Control Board (NGCB), a “communication error” at the slot machine meant neither he nor casino staff were aware of his big win.
The casino tried unsuccessfully to identify the winner, but Mr. Taylor had already returned to his home in Arizona, so NGCB agents began the hunt.
In a more FBI-like investigation, they spent two weeks poring over hours of CCTV, interviewing witnesses, poring over electronic logs and examining the rideshare company’s traffic data.
Man Tracked Down In Arizona 2 Weeks After Leaving Vegas Not Knowing He Hit $229,000 Slot Machine Jackpot
Mr. Taylor was eventually identified and three weeks after spinning the reels, he was informed that his trip had been quite profitable, netting him $229, a jackpot of $368.52.
The NGCB said in a statement that he was returning to Vegas to collect his winnings from the casino.
Chief of Enforcement James Taylor said: “I commend the agents of the Enforcement Division, particularly Agent Dan Nuquin, for working countless hours over the course of two weeks to ensure that public confidence in the gaming industry remains strong, ensuring that the winnings owed to the patron are paid to him.” A faulty slot machine in Las Vegas could cost a man nearly $200,000 in jackpots – and he’d never know it!
The error only came to light after he went to his home in Arizona, and it took the Nevada Game Management Board two weeks to correct the error.
Man Who Unknowingly Won $229k Jackpot At Las Vegas Slot Machine Is Tracked Down By Officials
The whole story goes back to January 8, when tourist Robert Taylor played slots at the Treasure Island Hotel and Casino and unknowingly won. According to NGCB, Taylor was supposed to win $229,368 from a certain draw, but the machine failed and he didn’t accept the winnings.
Taylor went home empty-handed that day and didn’t find out about her big win until January 28, when NGCB contacted her.
Authorities explained that the slot machine malfunctioned and failed to notify Taylor or casino employees that someone had won the jackpot.
NGCB did extensive research to figure things out. He interviewed witnesses, reviewed surveillance footage, analyzed ride-sharing data, and ultimately concluded that Taylor had rightly won the big Vegas jackpot.
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James Taylor, head of the Executive Department of the Board of Directors, noted the incident in a statement released through NGCB.
“I commend the agents of the Enforcement Division […] for putting in countless hours over two weeks to ensure that public confidence in the gaming industry remains strong and that the patron is awarded the winnings he is owed,” said James Taylor.
What is the probability that both Taylors are related? We’re not sure, but we wouldn’t bet $229,000 on it. This is one of the few times you WANT the authorities to come after you after a weekend in Vegas.
An Arizona man was tracked down after he hit the jackpot on a slot machine that unknowingly malfunctioned and didn’t notify him of his winnings.
Las Vegas Visitor Almost Misses Jackpot Of Nearly $230k After Machine Error
Robert Taylor hit it big at the Treasure Island Hotel & Casino in Las Vegas, Nevada on January 8th and a software error didn’t tell him he had won $229,999. He returned to Arizona.
The Nevada Gaming Control Board worked frantically to track Taylor down and launched an extensive investigation that included reviewing hours of surveillance footage and interviewing witnesses at multiple casino properties.
In a press release shared on Twitter, the Board’s Chief Executive James Taylor thanked the agents who found Robert “for ensuring that public trust in the gaming industry remains strong.”
PRESS RELEASE: Nevada Gaming Control Board Identifies and Notifies Patron of Dropped Jackpot. pic.twitter.com/ZiQaNDDVZD — Nevada Gaming Control Board (@NevadaGCB) February 4, 2022 @NevadaGCB
Arizona Tourist Who Unknowingly Got $229k Jackpot In Vegas Finally Gets His Hands On The Prize
“The Nevada Gaming Control Board is charged with strictly regulating the gaming industry, protecting the gaming community and ensuring that the industry benefits the state of Nevada,” he said.
“I commend the agents of the Enforcement Division, especially Agent Dan Nuquin, for working countless hours over two weeks to ensure that the patron is awarded the winnings owed to him, ensuring that public confidence in the gaming industry remains strong.”
Taylor added, “I would also like to thank the Nevada Department of Transportation for their assistance in verifying the identity of the patron. This is a great example of government working together for the benefit of the public.”
Officials notified Robert of his winnings on January 28, and the Gaming Control Board confirmed that he would travel to Las Vegas to claim his jackpot at Treasure Island this weekend.
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“We are delighted that our jackpot winner has been identified by the Nevada Gaming Control Board and look forward to presenting him with his winnings,” the statement said. A tourist in Las Vegas hit the jackpot on a slot machine last month, but he was never reported because of a machine malfunction, according to Gaming officials.
Now, after an exhaustive search, the Nevada Gaming Control Board says they have identified the winner of the nearly $230,000 prize.
On Jan. 8, a man later identified by authorities as Robert Taylor played a slot machine at the Treasure Island Hotel and Casino. Due to a communication error, gaming officials said, the slot machine malfunctioned and did not notify Taylor or casino staff of the win.
Casino staff were unable to identify the man from the state when the error was discovered. The game board became comprehensive